Payment Policy

About Credit/Debit Card

For transparency around about credit/debit card, our policy provides that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For dependable guidance on about credit/debit card, the controlling expectation is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Card Authorization and Payment Security

For transparency around card authorization and payment security, this policy confirms that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.

For practical reference regarding card authorization and payment security, the requirement is as follows: a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Billing Accuracy, Taxes, and Credits

For customer confidence in billing accuracy, taxes, and credits, our policy provides that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.

For dependable guidance on billing accuracy, taxes, and credits, please note that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.

How to Reach Us

In connection with how to reach us, our established approach is that payment questions may be sent to support@melinsage.shop or 512-921-7437 during Monday to Friday, 9:00 AM–5:00 PM (America/New_York).

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinsage.shop

Phone: 512-921-7437

Physical address: 514 Heritage Rd, Easley SC 29640, United States