About Us

Our Store and Service Standards

When reviewing our store and service standards, our policy provides that melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

For dependable guidance on our store and service standards, the controlling expectation is that our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

Our Product Focus

When considering our product focus, the controlling expectation is that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

How to Reach Us

For transparency around how to reach us, the applicable commitment is that contact support@melinsage.shop or 512-921-7437 during Monday to Friday, 9:00 AM–5:00 PM (America/New_York).

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinsage.shop

Phone: 512-921-7437

Physical address: 514 Heritage Rd, Easley SC 29640, United States